Organic Cotton Button Front Romper || Pony Party

When it comes to online shopping, Isla + Bo prides itself on providing you with a clear and transparent shipping policy. 

We ship orders every Monday through Friday, excluding weekends & holidays. All Canadian and US orders ship at a flat rate of $12/CAD and ship free after $250. 

*** PLEASE NOTE - DUE TO OVERWHELMING DEMAND WE ARE DELAYED IN SHIPPING OUR PRODUCTS TO YOU, OUR AMAZING CUSTOMERS! PLEASE EXPECT DELAYS OF APPROXIMATELY 1 WEEK AND KNOW WE ARE WORKING TIRELESSLY DAY AND NIGHT TO SHIP YOUR ORDERS OUT AS FAST AS HUMANLY POSSIBLE. THANK YOU FOR YOUR LOYALTY AND YOUR PATIENCE!

Canadian and US Estimated Shipping Transit Times are as follows and subject to change and delay. Our current processing time is 5-7 business days on all orders. Our default method of shipping is standard, which takes approximately 8 -15 business days to deliver within Canada and the USA, EXCLUDING Alaska, Hawaii, Puerto Rico, and APO. Most customers receive their order within 2 weeks, but delays are possible! We are working on offering express shipping and will let you know as soon as it's available.

Note: Please expect longer processing and ship times during holidays and annual sales. We do NOT ship over the weekend/holidays, and all orders placed after 10am EST on Fridays will ship on the next business day. 

We ship only to Canada & The US for now. International shipping coming soon!

Order Status: Due to the volume of orders we process, we cannot cancel an order once it's been placed — especially on Launch days. All orders come with shipping and tracking information! Please check your emails for updates. Please allow 48 hours for tracking to be updated. We advise to sign up for e-mail and/or SMS notifications through the final tracking information to ensure you receive real-time updates for your package's last location. We are NOT responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking information we provide, please contact the last available courier for more information. If you have any questions or concerns about shipping, please feel free to contact us at: hello@islaandbo.com.

Business/Commercial Addresses: If a package is going to a business/commercial address, it's required that a person's first and last name be in the address Line 1 field, or it will be held for verification that the package is being sent to an individual, not a business. We have multiple warehouses globally so please keep in mind that any and all Import Taxes & Duties are the responsibility of Buyers for any customs and import taxes incurred that may apply. Isla + Bo is not responsible for delays due to customs, duties, or taxes.

Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order. We will add shipping fees to your invoice for orders marked as undeliverable, refused, or insufficient address. Refused, insufficient address, or undeliverable packages will be refunded minus all shipping charges and $12 undeliverable fee, which will be deducted from your original payment. Please place a new order with correct shipping address/information if you would like your items re-sent.